OC: Tourist Information Officer

This learner will be equipped with the necessary skills and knowledge to work in a visitor information centre in popular tourist destinations throughout South Africa. The learner will assist with matters such as booking accommodation, arranging local tours and recommending restaurants and popular entertainment activities as well as providing travel, hospitality and accommodation information to tourists, distribute the correct brochures and sell souvenirs and prepare displays for the centre.
They will be able to promote and develop local tourism, and assess tourist opportunities for local communities. This learner will have good organisational skills combined with computer and administrative skills to make online reservations and also use a CRS (Central Reservation System). The learner will also be able to research and advise clients on specific domestic travel requests in order to compile an itinerary according to a set budget.